FAQ – Frequently Asked Questions | Montreal Beach Pro Tour 2025

FAQ

Everything you need before diving into the action

 

Tickets, access, services, schedule, lineup, accessibility—we’ve got all your questions covered so you can enjoy the event to the max!

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Can I buy my ticket on site?

Yes, you can buy your ticket at the entrance, depending on availability. However, we strongly recommend buying in advance — the event may sell out.

How can I make sure my friends and I are seated together during the matches?

To be seated together, purchase your group’s tickets in a single transaction on the Montréal Beach Pro Tour website. That way, you’ll be seated side by side.

At what age does a child need a ticket?

Children aged 2 and under don’t need a ticket but must sit on an adult’s lap. Starting at age 3, each child needs their own ticket to access the event.

How does seating work — assigned seats or general admission?

Seating is assigned. However, from Wednesday to Friday morning, ticket holders for Court 1 will also have general admission access to Court 2 (subject to capacity).

Is the event accessible to people with reduced mobility?

Anglais : Here is the link to purchase your ticket, as well as the free ticket for your companion: https://my.weezevent.com/montreal-beach-pro-tour-elite-16. You’ll be able to select the sessions you wish to attend. The ticket is priced in the Gold section, as the seating is located right by the court for a premium view of the matches.

Upon arrival at the site, our staff at the welcome desk will guide you to your reserved seats.

Please note that there is no specifically reserved parking for reduced mobility persons. However, parking is available in Lot P2 at Parc Jean-Drapeau, though availability cannot be guaranteed.

Will the event still take place if it rains?

Yes — matches will continue rain or shine, except in the case of severe weather that poses a safety risk. Please note that schedules may shift based on weather conditions throughout the day.

Will I be refunded if a day is cancelled due to extreme weather?

Match times, session dates, number of matches, and start times may change due to weather. Tickets are non-refundable or exchangeable due to these adjustments. Our priority is to ensure matches are played wherever possible.

How do I get to Parc Jean-Drapeau?

The easiest way is by taking the Montreal Metro. The closest station is Jean-Drapeau, about a 5–7 minute walk to the venue. For more transport options, visit parcjeandrapeau.com.

Is there parking on site?

Driving directly to Circuit Gilles-Villeneuve is not recommended as there is no public parking nearby. You can drive to Parc Jean-Drapeau via the Jacques-Cartier or Concorde bridges. For details, visit the Parc Jean-Drapeau parking section.

How can I become a partner for the event?

Interested in partnering with the event? We’d love to explore collaboration opportunities with you. Please email us at: partenariat@mtlbeachprotour.com

Can I bring my own food or drinks?

Bringing alcohol on site is prohibited. A variety of food and drink options will be available on-site — come hungry and enjoy our gourmet offerings!

Can I bring my dog or another pet?

No pets are allowed on-site, except for certified service dogs with proper identification.

Is there a bag policy or list of prohibited items?

Yes. For everyone’s safety, security agents will conduct a visual bag check at the entrance. This inspection requires the bag owner’s consent. If refused, entry to the event may be denied.

What are the match schedules during the tournament?

Check the match schedule by clicking the link below. It will be updated in real time by Volleyball World. Match schedule

Where is the event taking place?

The tournament runs August 13–17, 2025, at Circuit Gilles-Villeneuve on Notre-Dame Island, part of Parc Jean-Drapeau in the middle of the St. Lawrence River. The main entrance is located at the exit of the Cosmos walkway on Notre-Dame Island.

What time does the event site open?
  • Wednesday, August 13: 8:45 AM to 10:30 PM
  • Thursday, August 14: 7:45 AM to 10:30 PM
  • Friday, August 15: 7:45 AM to 10:30 PM
  • Saturday, August 16: 9:45 AM to 9:00 PM
  • Sunday, August 17: 9:15 AM to 8:00 PM

 

Are there drinking water stations or bottle refill stations?

Yes, drinking water stations will be available on site. We recommend bringing your reusable water bottle.

How do I report a lost or found item?

Lost and found items can be dropped off and claimed at the ticketing and customer service counter, located at the site entrance.

Where is the information desk / customer service?

The customer service and information point is located at the main entrance of the event venue.

Is there a first aid service on site?

Yes, there will be a first aid service on site. However, in case of emergency, please call 911.

Can I leave the site and come back later?

Yes, re-entry will be allowed. You may leave the site and return later by presenting your ticket.

What payment methods are accepted on site (cash, cards, contactless)?

Cash is not accepted. All payments must be made by credit card or mobile wallet (Apple Pay, Google Pay, etc.).

Where can I find shaded or sheltered areas?

The best shaded or covered areas are mainly located in the VIP section. We cannot guarantee access to shaded areas in other sections.

Can I buy promotional items or souvenirs on site?

Yes, there will be a merchandise shop for the Montréal Beach Pro Tour on site. Come shop for yourself and your friends!

What should I do in case of bad weather (rain, extreme heat)?

We recommend applying sunscreen and wearing a hat for sun protection, or bringing a raincoat in case of rain. Umbrellas and sunshades are not allowed, out of respect for other spectators in the stands to ensure everyone can see the game.

Can I take photos or videos during the matches?

Out of respect for the players and due to broadcast rights, filming the matches for commercial purposes is strictly prohibited, whether using a phone, camera, or any other device. However, personal photos and videos are allowed. Thank you for your understanding!

Is the event broadcast on TV or online?

CBC is broadcasting the entire tournament! Matches will be streamed live on GEM, featuring the international feed and English commentary as produced by Volleyball World: https://gem.cbc.ca/. Some matches will also be broadcast on Tou.tv!

Will the Canadian Olympic champions be there?

The Canadian pair, Melissa Humana-Paredes and Brandie Wilkerson, silver medalists in women’s beach volleyball, will be participating in the Montréal tournament. We invite you to come and support them in person!

Can I meet the athletes or get autographs?

You will be able to meet the athletes near Court 1, by the main stands, in the fan village between matches.

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