FAQ – Frequently Asked Questions | Montreal Beach Pro Tour 2025

FAQ

Everything you need before diving into the action

 

Tickets, access, services, schedule, lineup, accessibility—we’ve got all your questions covered so you can enjoy the event to the max!

Need more informations?

 

TICKETS

Can I buy my ticket on site?

Yes, you can buy your ticket at the entrance, depending on availability. However, we strongly recommend buying in advance — the event may sell out.

How can I make sure my friends and I are seated together during the matches?

To be seated together, purchase your group’s tickets in a single transaction on the Montréal Beach Pro Tour website. That way, you’ll be seated side by side.

At what age does a child need a ticket?

Children aged 2 and under don’t need a ticket but must sit on an adult’s lap. Starting at age 3, each child needs their own ticket to access the event.

How does seating work — assigned seats or general admission?

Seating is assigned. However, all ticket holders for Court 1 will have access to Court 2 on a general admission basis (subject to capacity).

Do I need to print my ticket to access the event?

No, you don’t need to print your ticket. Simply present it on your phone or tablet at the entrance.

Can we watch both women’s and men’s matches during the event?

Yes. Each day of competition features an equal number of women’s and men’s teams. You’ll be able to see both divisions in action from start to finish.

Are group rates available?

Yes. A 15% discount is offered for groups of 10 people or more. Simply fill out the group request form to take advantage of it.

ACCESS

Where is the event taking place?

The tournament runs August 19–23, 2026, at Circuit Gilles-Villeneuve on Notre-Dame Island, part of Parc Jean-Drapeau in the middle of the St. Lawrence River. The main entrance is located at the exit of the Cosmos walkway on Notre-Dame Island.

How do I get to Parc Jean-Drapeau?

The easiest way is by taking the Montreal Metro. The closest station is Jean-Drapeau, about a 5–7 minute walk to the venue. For more transport options, visit parcjeandrapeau.com.

Is there parking on site?

Driving directly to Circuit Gilles-Villeneuve is not recommended as there is no public parking nearby. You can drive to Parc Jean-Drapeau via the Jacques-Cartier or Concorde bridges. For details, visit the Parc Jean-Drapeau parking section.

Is the event accessible to people with reduced mobility?

Yes, the event is accessible to people with limited mobility. The Montréal Beach Pro Tour will have designated areas for wheelchair users and spectators with limited mobility. The ticket price is the same as for the Gold Zone, as these seats offer a front-row view of the matches. 

When you arrive at the venue, the staff at the reception desk will direct you to your reserved seats. Please note that there is no reserved parking for people with disabilities; parking is available in Lot P2 at Jean-Drapeau Park, but we cannot guarantee a spot.

For more information on accessibility at Jean-Drapeau Park, please visit the Société du Parc Jean-Drapeau website.  

ON THE SITE

Will the event still take place if it rains?

Yes — matches will continue rain or shine, except in the case of severe weather that poses a safety risk. Please note that schedules may shift based on weather conditions throughout the day.

Can I bring my dog or another pet?

No pets are allowed on-site, except for certified service dogs with proper identification.

Can I bring my own food or drinks?

Bringing alcohol on site is prohibited. A variety of food and drink options will be available on-site — come hungry and enjoy our gourmet offerings!

Are there drinking water stations or bottle refill stations?

Yes, drinking water stations will be available on site. We recommend bringing your reusable water bottle.

Is there a bag policy or list of prohibited items?

Yes. For everyone’s safety, security agents will conduct a visual bag check at the entrance. This inspection requires the bag owner’s consent. If refused, entry to the event may be denied.

How do I report a lost or found item?

Lost and found items can be dropped off and claimed at the ticketing and customer service counter, located at the site entrance.

Can I leave the site and come back later?

Yes, re-entry will be allowed. You may leave the site and return later by presenting your ticket.

Can I buy promotional items or souvenirs on site?

Yes, there will be a merchandise shop for the Montréal Beach Pro Tour on site. Come shop for yourself and your friends!

What payment methods are accepted on site (cash, cards, contactless)?

Cash is not accepted. All payments must be made by credit card or mobile wallet (Apple Pay, Google Pay, etc.).

What should I do in case of bad weather (rain, extreme heat)?

We recommend applying sunscreen and wearing a hat for sun protection, or bringing a raincoat in case of rain. Umbrellas and sunshades are not allowed, out of respect for other spectators in the stands to ensure everyone can see the game.

REGULATIONS

Will I be refunded if a day is cancelled due to extreme weather?

Match times, session dates, number of matches, and start times may change due to weather. Tickets are non-refundable or exchangeable due to these adjustments. Our priority is to ensure matches are played wherever possible.

Can I take photos or videos during the matches?

Out of respect for the players and due to broadcast rights, filming the matches for commercial purposes is strictly prohibited, whether using a phone, camera, or any other device. However, personal photos and videos are allowed. Thank you for your understanding!

Can I meet the athletes or get autographs?

You will be able to meet the athletes near Court 1, by the main stands, in the fan village between matches.

Need more informations?